DevOps and production engineering
We help developers and software agencies turn applications into secure, reliable, production-ready services, without unnecessary infrastructure complexity.
A small, founder-led infrastructure company. You work directly with the engineer responsible for your production environment.
Writing software keeps getting easier. Running it in production does not. These are the gaps we see most often in development teams and agencies.
The application runs fine on a laptop but is not ready for real users, real traffic, or real failures.
Releases are manual, slow, and depend on one person who remembers the steps.
Access, secrets, and server configuration are decided in a hurry, or not decided at all.
What was simple at launch becomes fragile as features, data, and traffic increase.
There is no proper monitoring, and no tested plan for recovering when something breaks.
The work is real, but not always enough to justify a dedicated engineer on the payroll.
You focus on the product. We make sure it is deployed properly and stays healthy after launch.
Releases become faster, safer, and repeatable. Anyone on your team can ship through the same process, and a bad release can be rolled back.
Lower security risk and stronger protection for your servers, data, and access, considered from the start instead of after an incident.
Infrastructure sized to what your application actually needs, with data you can recover and capacity that follows real demand.
You know how your application is doing, problems are found early, and infrastructure spending stays under control.
Where it is technically appropriate, we define the result in numbers before the work starts. These are examples of targets we can work towards.
These are example targets, not universal guarantees. Actual commitments depend on your infrastructure architecture, application dependencies, budget, service scope, and the SLA we agree on. Deployment time also depends on pipeline design, testing requirements, and database migrations.
Production is a loop, not a one-time launch. We can help at any stage of it, depending on where your team needs support.
Agree on requirements, business impact, and budget before choosing an architecture.
Your team builds the product. We advise on configuration and environment setup.
Consistent, repeatable builds, so what you test is what you ship.
Automated checks that run before anything reaches production.
Versioned releases with a clear approval step and a way back.
Automated rollout to the right environment with minimal disruption.
Patching, maintenance, and incident handling once you are live.
Visibility into application and infrastructure health, with alerts that matter.
Continuous improvement across the whole lifecycle: performance, reliability, and cost.
You do not need every stage. Some clients only need a deployment pipeline. Others hand over day-to-day operations. We start where you need help.
Not every application needs enterprise-grade infrastructure. We use three levels to match the architecture to what a failure would actually cost you.
For MVPs, internal applications, and non-critical workloads.
For business applications and customer-facing services.
For business-critical applications.
These are conceptual levels, not fixed infrastructure templates. We choose the architecture based on business impact, availability requirements, recovery objectives, and budget. That means no Kubernetes, extra replicas, load balancers, or multi-region setups unless your application needs them.
We solve the problem in front of you with tools your team can understand and keep running.
We recommend what your application needs today, with room to grow, instead of complexity you will pay for and never use.
Both are part of the first design, not something added after the first incident.
Our recommendations come from running and troubleshooting live production environments.
We stay after launch for maintenance, monitoring, and incidents, if you want us to.
We explain the trade-offs and the costs, including when the cheaper option is good enough.
Pricing depends on the scope and duration of the work. Once we understand what you need, we send a detailed proposal.
A monthly fee based on the number of servers we manage proactively. A good fit for stable infrastructure that needs routine maintenance.
A one-time fee based on scale and complexity. Suited to one-off work such as a cloud migration, a new infrastructure setup, or a system audit.
An hourly rate for specific technical consultation, urgent troubleshooting, or ad-hoc work.
If none of these fit, we can agree on a flexible arrangement that matches your situation.
Results from actual engagements. Client names are withheld to protect confidentiality.
A CI/CD pipeline and container-based deployment let developers release through a defined process, without waiting for a sysadmin.
Read case studyA web agency without a dedicated sysadmin moved from finding out about incidents from clients to structured monitoring and maintenance.
Read case studyA cost audit, rightsizing, commitment discounts, Spot Instances, scheduling, and Auto Scaling reduced both the bill and the manual work.
Read case studyServercare started from our interest in IT infrastructure and a simple observation: running it well takes specialised skills, and the technology never stops moving. Those two challenges are what keep us motivated.
Founded in Malang, Indonesia, with more than 9 years of experience in this field, we work remotely with developers, agencies, and growing businesses. You deal directly with the engineer doing the work. For us, your success is our success.
Something else on your mind? Send us a message and we will answer directly.
Not necessarily. Many applications run well on a simple, well-managed setup. We recommend an architecture based on business impact, availability requirements, recovery objectives, and budget.
Availability targets are agreed per engagement. What is realistic depends on the infrastructure architecture, application dependencies, budget, and service scope, and is written into the SLA we agree on.
Pricing is based on the scope of work and its duration. We send a detailed proposal once you share the specifics.
We have experience with AWS, Google Cloud, DigitalOcean, Hetzner, Vultr, and local VPS providers.
At the moment we only work remotely.
We agree on a channel before the work starts, for example WhatsApp, Telegram, Slack, or email.
Only the access required for the agreed scope of work. We always recommend the principle of least privilege.
We currently support Linux servers only: Ubuntu, Debian, Red Hat, Fedora, AlmaLinux, and Amazon Linux.
Let's build an infrastructure that fits your application, business requirements, and budget.